The "Doctor" is Always In!

What Tools Does a Watchmaker Use? (Part 2)

This week’s blog post will continue showing you some of the tools and equipment that I use everyday to repair your watch. I was very surprised at the level of interest in last week’s post and I am glad to see that everyone is interested in how your watch is repaired and how a normal day is at the “watch shop.” Glasses and Loupe My glasses and loupe are the heart.. Read More

What Tools Does a Watchmaker Use?

Over the past few months, I have had a number of customers ask me how I do my job and what tools I use. I thought it might be interesting for my customers to see what my workshop looks like and all of the specialized tools that I use everyday. My workbench is 42 inches tall, 40 inches wide and 17 inches deep. This is the standard working size for.. Read More

What Sets Businesses Apart? Usually – Customer Service Experience

What is the most important aspect of any business?  Many times, a potential customer will research and compare price and location, maybe reading up on reviews as well. At the end of the day, customer service is a dealbreaker. It’s been said that how you handle problems is the biggest thing that you can do to keep your business growing.  My business is like any other service business, in that.. Read More

How Accurate Can a Vintage Watch Be?

Many people ask the question: “How accurate can a vintage watch really be?” The short answer? It depends. The accuracy of a vintage watch is at the at mercy of its original quality and construction, and accuracy owes even more to the quality of its upkeep over the years. A high-quality, chronometer-grade watch that was carefully maintained and cared for over the years can approach chronometer standards, even still today. However,.. Read More

Time to “Spring Forward”

If you’re reading this message, then you deserve a bit of congratulations. Not only did you make it through the work week, but also through the bulk of winter. However, with spring nearing, that means it’s time to change our clocks. Daylight Savings Time officially begins at 2 a.m. Sunday. That means remember to SPRING AHEAD an hour on all your clocks, watches, VCRs and microwaves before you go to bed on.. Read More

Let’s Look at Some Luxury Stainless Steel Watches

There are many ways a watch can be considered “luxurious”.  Maybe it is filled with diamonds and jewels. Maybe it’s a famous model known for its history, or simply for being worn on the wrists of the rich and powerful. Perhaps it’s just the watch’s composition.  Until the 1970s, stainless steel watches were mostly for specific jobs, whether that was on the railroad or on the wrists of scientists (anti-magnetic),.. Read More

Bulova’s Iconic Military Watch Re-Introduced

Many watches were created for a specific purpose. Whether that was for fashion, athletics or being in the elements – watches find a void, and they fill it. With the Bulova A-11, the watch was worn on the wrists of Allied soldiers in World War II. The watch, known as a “hack” watch, got its name because soldiers would pull the crowns out and “hack” the seconds hand at the.. Read More

What is a Cushion-Shaped Watch?

When something is ahead of the curve, that mean’s it’s ahead of it’s time. Revolutionary. A sign of things to come. A cushion-shaped watch might not be a historically defining watch, but is something everyone strives to become — different. A cushion-shaped watch is sometimes referred to as a “squircle.” Why? That’s simple. Popularized in the 1940s, this type of watch shows off its masculine appeal with a square-shaped case,.. Read More

Rolex vs. Omega: Replacement Parts and Case Tube & Crown

One of the first questions a Rolex customer typically asks before a watch repair is if I use genuine parts during an overhaul. My normal answer goes something like this:  During a basic overhaul, I shouldn’t need to replace any parts as long as the watch is in decent working condition. If I do need parts, I try to source genuine parts. If those are not available,  I have access to.. Read More

Rolex vs. Omega: Date Mechanism & Escapement

In this week’s comparison, we’ll be taking a look at the differences between date mechanisms and escapements in Rolex and Omega watches. First up, let’s look at the date mechanisms. Specifically, we’ll be focusing on the Omega Co-Axial and the Rolex 3035. Omega Date The Omega uses an ETA type date that has been around for many years. It is simple, sturdy and works very well.   It’s also very.. Read More