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The Watch Doctor
Average rating:  
 218 reviews
by Ron M on The Watch Doctor
Highly Recommend

Mark brought a family heirloom Rolex date back to like new condition. Highly recommend Mark's services. He keeps you informed throughout the process. I am glad I found Mark, the turnaround is much quicker than the Rolex factory at a much better price.

by Marti P on The Watch Doctor
Fantastic job

I have had my Rolex for almost 25 years. I am pretty hard on a watch and I am going to try to get batter at taking it off when I do things that I shouldn’t be wearing a watch. I have had four overhauls on the watch over 25 years. By far, the job Mark did was the best I ever had and also the least expensive. I have waited as long as 4 months in the past and got sub par service. The last place replaced the stem with a non Rolex part that broke and literally disintegrated and caused harm to the watch. It didn’t even last 2 years. Mark diagnosed all the problems and his quote was more than fair. I had my watch back in 3 weeks as promised. He truly is the Watch Doctor

by Mark Kimmel on The Watch Doctor
Rolex GMT

My watch came to me in the form of an anniversary gift over 30 years ago. The watch was serviced by a jeweler who in all likelihood sent it onto Rolex. This was about 12 years ago and lightened my bank account by $500.

In 2020, it seemed like a good idea to have the watch serviced and so began the hunt for someone who knew their way around Rolex watches.

I discovered Mark through a google search, reviewed his website, contacted him and determined based on his experience and customer reviews that the Watch Doctor was where the watch should be sent.

His estimate was more than fair, the time to repair was accurate and the watch came back running and looking like new. Very glad to have discovered the Watch Doctor!

Mark from Trenton, NJ

by Hezrron on The Watch Doctor
Rolex OP date

Mark is an outstanding guy! Very professional and does great work! The best part for me is the communication! He kept me updated each step of the way!

by Steve Regester on The Watch Doctor
Overhaul

I found Mark by doing a google search and was amazed with his 100's of raving reviews. I very recently had an estimate of $1295.00 for repair and overhaul on my 80's Datejust Thunderbird. I first called Mark and discussed my watch and estimate. I mailed him the watch. Several days later I received his estimate of $390.00 for the same work. About 2 and half weeks later I received the watch in like new condition working perfectly! It looks brand new! I highly recommend Mark for your watch services. Steve

by don bode on The Watch Doctor

Just received my Rolex from you a few days ago after undergoing your long overdue overhaul. I ran across your website after a brief search. You made some time proven statements about mechanical care and maintenance required if a watch owner is to expect long term satisfaction. After much consideration, I decided to take a chance on you. I spoke with you on the phone (to make sure you were not a robot!) and you were prompt and cordial, as you quickly explained how to ship my watch safely and securely to your shop. To my surprise, you gave me a very reasonable quote (80% less than local watch repair facility), saying of course that was subject to your complete disassembly of my time piece. I thought, "Oh, oh, here we go. Tear the watch down and discover the high dollar, real reason for the repair!" I care not to admit how many times I have been victimized by "professional repair services" (auto, home HVAC, plumber and even a dentist!). I do not begrudge these individuals for wanting to make a profit, I'm sure they easily justify the need, but it's the obvious greed that "grits my teeth"! Then when someone, like you Mark, comes along with quality workmanship at a fare price, I find myself cautiously, suspicious! I only regret that I do not know how to submit my customer feedback to the "social platforms" as a an apology for doubting you!

(you have my permission to use this statement as you see fit.)

by Paul Cox on The Watch Doctor
excellent service and repair

I sent my 30 yr old Rolex Submariner to Mark for service and repair after getting an outrageous bid from Rolex Service Center in TX.
Everything listed in his website is accurate. His service was timely, there were no surprise charges and he kept me updated on progress through return delivery. He resolved some long standing problems and my Rolex is now performing perfectly.
Excellent service from a reputable business, what more could you ask for?

by Archie Gore on The Watch Doctor
Rolex service

Mark, you did a very nice job on my Rolex Datejust watch. It looks great and has kept perfect time since receiving it back from you. My wife also has a Ladies Rolex Datejust and we will be sending that to you for a tune up soon. I appreciate the fine service.

by Leah Edwards on The Watch Doctor
Highly Recommend

I found Mark by doing a google search and was pleased with his reviews. I mailed him the watch and mentioned that I wanted to have it cleaned and refurbished as a Father's Day gift for my husband. He got it back to me just in time, in perfect condition. It looks brand new! Will definitely use him again and highly recommend!

by Beatriz Martinez on The Watch Doctor
Very profesional and kind

I have my Rolex since 1980 and I was very pleased with his professional and derailed job. I also felt very confident sending my watch via mail following his instructions. I enjoy a lot all his information about all kind of watches in his web page. I truly recommend Mr. Mark Sirianni to take a good care of your watch!!

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